Abstract
We study the distribution operations in a manufacturer of engines and chassis components. The covid-19 pandemic changes the environment where it operates: demand is more dynamic; the workforce is more limited; product mix is more complex. We investigate the inventory management and material handling in two storage areas - the finished "saleable" items and the bulk racks - to understand the change in demand, stock level, order picking, and slotting caused by the covid-19 pandemic. Insights are generated to inform operations improvement measures that have increased efficiency and saved time and costs. Successful practices and lessons learned will be discussed.
Keywords: Inventory management; Stock level; Operations improvement; Warehouse